State Farm® Insurance Agent Jenny Phan
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Despondeo Hogendobler
September 23, 2026
"Jenny was fantastic to work with. She helped us get our auto insurance set up when we moved to Washington, then spent a lot of time working through homeowners, auto, and umbrella options as we bought our house.
She was consistently responsive, patient, thorough, and genuinely helpful. I asked a ridiculous number of detailed questions, and she never made me feel like a pain in the butt. 😂 She explained the tradeoffs clearly, adjusted quotes quickly, and never gave us the hard sell."
"Hi Matt, Thank you so much for your thoughtful review! It's been nice working with you and letting me nerd out on coverages with you. I look forward to helping you in any way I can in the future! Thank you and take care, Jenny"
J Lang
September 9, 2026
"Jasmine is very knowledgeable and very professional. She gave me all the info i asked for and then some. She provided me with the best customer service, but most importantly she made sure I saved my money.
She is patient and has a great way of communicating all the ways to maximize what state farm has to offer.
Thank you so much Jasmine."
"Thank you so much for your review! Yes, Jasmine has so much experience and knowledge about insurance it's incredible! I'm so glad you appreciate her customer service. We look forward to helping you moving forward! Take care, Jenny"
Eric Krystad
August 28, 2026
"Jennifer has been a pleasure to work with in dealing with insurance issues for my aging parents. She is very knowledgeable about available insurance products and options. She follows up promptly, has been dependable and professional yet personable. I would highly recommend her for any State Farm insurance needs."
"Hi Eric, Thank you so much for your review! It's been wonderful to work with you and help take care of your parents. I look forward to working with you more in the future! Take care, Jenny"
Tomas Todd
August 27, 2026
"Ready, Responsive and Relevant!! Alicia was quick to answer questions and provided several options to make the final decision. Highly recommend this team for any insurance needs."
"Hi Tomas, thank you so much for your review! Alicia does a wonderful job of making the insurance process easy and straightforward, taking the time to explain the options and help our customers find what works best for them. We truly appreciate your kind words and look forward to helping you with any additional insurance needs in the future! Take care, Jenny
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Andrew Waters
August 26, 2026
"I had a great experience working with the team here throughout the process. We had multiple and complicated coverages and Emma walked us through everything very clearly, answering every question promptly, and making us comfortable and trusting in both the interactions and decisions. Everyone was laid out with what makes sense and not and a lot of work on her part to provide multiple quotes until we decide on the best (and cost saving) options. Very highly recommend Emma and all of the team here!"
"Hi Andy, Thank you so much for your review! I'm so glad that Emma was able to explain things clearly and get you some savings on your insurance needs. We look forward to helping you and your household for a long time to come! Take care, Jenny"
Kate Ball
August 19, 2026
"We recently worked with Emma Ochs at State Farm to move and bundle our home, auto, and umbrella insurance, and the whole experience was fantastic.
Emma was incredibly easy to work with, super responsive, and endlessly patient with all of our questions. She made the entire process straightforward and, even better, saved us a significant amount of money compared with what we were paying through Progressive.
The real cherry on top was that she somehow managed to include earthquake insurance for our home without increasing our overall insurance costs, which I genuinely didn’t think was going to be possible.
Overall, a really positive experience from start to finish. If you’re wondering whether you could be getting better coverage or a better deal than you currently have, I’d absolutely recommend reaching out to Emma. We’re very glad we did!"
"Hi Kate, Thank you so much for your review! We're so happy that we could get you the coverage you needed at a good price. Emma's amazing! I'm so glad that you had a good experience working with her. We're looking forward to working with you in the future! Take care, Jenny"
Pete Briglia
July 14, 2026
"Jasmine Mayes spent an hour reviewing my insurance plans and coverage amounts. She provided very helpful information and coverage options. She is very knowledgeable and professional. First time in quite a while that I've gotten a personal review and recommendations like this."
"Hi Pete, Thank you so much for your review! I'm so glad that Jasmine was able to provide you a high-quality policy review experience. She is very good at explaining coverage options and providing recommendations! We look forward to helping you in the future. Take care, Jenny"
Persuasive Tarot
July 2, 2026
"I recently got renters insurance through State Farm, and I couldn't be happier with the experience. The coverage is affordable, and the entire process was smooth and stress-free. I especially want to recognize Jasmin and Jennifer for their outstanding customer service. Jasmin took the time to connect me with Jennifer, and together they made the whole experience seamless. Jennifer was knowledgeable, patient, and answered all of my questions, while Jasmin made sure I was in great hands from the very beginning. Their professionalism, kindness, and willingness to help made a real difference. I highly recommend State Farm, especially if you have the opportunity to work with Jasmin and Jennifer!"
"Thank you so much for your review! I'm so glad that Jasmine and I could take care of you together and get you set up with what you needed. Please don't hesitate to reach out. We look forward to working with you! Take care, Jenny"
Hanford Nguyen
July 2, 2026
"Absolutely wonderful experience, Jasmine was super pleasant to work with and explored many options with me and my budget and needs to make sure that I was covered where I needed to be. Not only that she went above and beyond with followups to make sure that I was covered correctly, even with the idea that I may not be go with them. Highly recommend!"
"Thank you so much for your review, Hanford! Jasmine is really good at giving in depth explanations and options for customers. I'm so glad that she was able to find coverages that suited your budget. We look forward to working with you! Take care, Jenny"
Lyndsey Logan
June 30, 2026
"I just switched my two cars and RV insurance coverage over to State Farm, and the process was super easy! Jenny took the time to make sure all of my coverage needs were met, answered all of my questions, and explained things in a way I could understand. I am very satisfied with my services so far, and am in the process of setting up life insurance through State Farm as well."
"Hi Lyndsey! Thank you so much for your review! I'm so glad we could get you covered and we were able to answer all your questions. I'm looking forward to working with you more in the future! Please don't hesitate to reach out. Take care, Jenny"
Lindsey Beckle
June 30, 2026
"As someone who was with my previous insurance company for 15+ years, I wish Jenny and her office had been around so much sooner. I had no idea how much I was missing in my coverage and how vulnerable I was, until Jenny was kind enough to walk me through my entire policy and explain everything in a way that was actually understandable. I'm now not only appropriately covered, I am also saving money. Go figure. More than that, she also helped me finally set up a life insurance policy, which was so much easier and more affordable than I had known. Jenny is so personable, kind, and knowledgable, that you may forget you're talking to an insurance agent!"
"Hi Lindsey! Thank you so much for your review! I'm so glad we were able to get you good coverage for a better price. I do enjoy explaining coverages so that way you feel like you're protected in the way you need. Please don't hesitate to reach out if you need anything! Take care, Jenny"
Micheal Lentz
June 27, 2026
"I've used State Farm for my entire adult life and was anxious when my long time agent retired. But I was assigned to Jennifer's office right when I needed to update my homeowners policies and then vehicle policies. Both Jennifer and Jasmine were super responsive and informative adding policies and adjusting existing policies. I've really had a great experience working with this office and would highly recommend. I feel their services are thorough and complete."
"Thank you so much for your review, Micheal! I'm so glad that you've enjoyed being a State Farm customer and working with Jasmine and I. We look forward to working with you more in the future! Take care, Jenny"
P Monaghan
June 26, 2026
"Jennifer at State Farm thoughtfully designed coverage for my aged Scion, then demonstrated that her office genuinely wanted what was best for me: It turned out that, due to some peculiarities in my driving history, I could get more affordable coverage from another insurer; I would have been embarrassed to have taken up so much of her time, but she kindly supported my decision to go elsewhere."
"Hi Peter! Thank you so much for your review! I really enjoyed working with you in the office and am sad it didn't work out, but glad you found something that worked for you. Take care, Jenny"
Eric Chen
May 28, 2026
"I recently started a condo policy here and had a fantastic experience. Jasmine was incredibly friendly and took the time to clearly answer all of my questions, making the entire process smooth and straightforward. It’s rare to find this level of excellent, personal customer service these days. I highly recommend checking them out if you want great service and complete clarity on your policies!"
"Hi Eric, Thank you for your review! I'm so glad that Jasmine was able to take such great care of you. She's really good at helping our customers. I'm looking forward to our office helping you in the future! Please let us know what we can do for you. Take care, Jenny"
Ashley Yao
May 28, 2026
"Jenny and Jasmine are amazing! They provided exceptional service by helping me review my policy details and updating it to the exact coverage I needed. They are professional, responsive, and saved me a ton of money on my annual premium. If you want an insurance team that genuinely cares, look no further!"
"Hi Ashley! Thank you so much for your review! We really enjoy working with you and were so grateful for your patience as we waited for everything to come through! Please let us know if you need anything else. Take care, Jenny"
Amir Ab
May 27, 2026
"I had a great experience working with Jenny Prewitt at State Farm. She provided excellent client service, was extremely patient, and took the time to walk me through every detail, even the small items, during our discussion.
Jenny helped me move both my home and auto insurance to State Farm and was able to get me a great deal with solid coverage. Throughout the process, she treated me with respect, professionalism, and genuine care.
I truly appreciate her help and would gladly refer friends and family to her. This was one of the best decisions I’ve made for my home and auto insurance."
"Hi Amir, Thank you so much for the review! It was really great speaking with you and I'm glad we could get you set up with your insurance policies at a price that worked for you. Please let us know if you need anything else! Take care, Jenny"
Leila Alene
May 27, 2026
"I recently bought a new car and Jasmine was so knowledgable and helpful throughout the process of insuring it. She was kind, clear, and thorough while going over my existing policies, and made sure I got the discounts I was eligible for while adding the new vehicle. Jasmine made the experience simple and enjoyable."
"Thank you for your review, Leila! I'm so glad that Jasmine was able to get you all setup and taken care of. Please let us know if you need anything!"
Linda Lin
May 21, 2026
"Thanks for the great help from Jenny, Jasmine, and the Statefarm Team. They are willing to spend time and provide professional help in a timely manner. The multiline services are very helpful."
"Hi Linda! Thank you so much for the review. It's been a pleasure working with you and I look forward to helping you more in the future! Take care, Jenny"
Steven Chapman
May 3, 2026
"If you’re looking for a great local agent, look no further! Jenny and her team go the extra mile to make sure you are covered correctly. Highly recommend reaching out! Thank you so much!"
"Thank you for the review, Steven! It's glad you think highly of my team and what we have to offer to our customers! "
Kate Gill
May 1, 2026
"Jennifer Prewitt helped me in explaining insurance and options. It's always confused me, but she was patient and went through each issue and item. And it was less expensive! Thank you Ms. Prewitt for helping me, being punctual, and kind. I feel much more knowledgeable about the about the entire process."
"Hi Kate, Thank you so much for the review! I'm glad we could help clarify coverages and get you a rate that worked for you. I'm looking forward to working with you!"
Brian Brzycki
April 29, 2026
"Friendly team, quick responses, and excellent customer service. 5 stars!!"
"Thanks for the review, Brian! I'm so happy you think highly of my office and my team :)"
Chris Rogers
April 24, 2026
"Jenny helped me with my renter's insurance renewal, and was very kind and communicative! ❤️"
"Hi Chris, Thank you so much for your review! I really enjoyed helping you and look forward to working together more in the future! Take care, Jenny"
Hayden Minix
April 22, 2026
"You will not regret working with Jenny & her team. Jenny is knowledgeable, personable, & really takes the time to find a plan that works for you!"
"Hi Hayden! Thank you so much for your review. I'm glad that you find the service I provide helpful! "
Renée Burton
April 18, 2026
"Jenny helped handle transition after my mother passed away. She had been a long time state farm client. She was really responsive but also went above and beyond to help me."
"Hi Renee, Thank you so much for the review! I'm glad I was able to help you handle this matter. "
Adam Hostetler
April 18, 2026
"Jennifer is new to me but she jumped right on my needs and got me the coverage really quickly and efficiently. I'm glad that she is on my side and I have no doubt that she'll be taking care of you too as well . Thank You Jennifer for being understanding and timely.
Best Regards,
Derwin Hostetler"
"Hi Dewey! Thank you so much for the review. It was fun working and chatting with you while we built the coverage you were looking for. I'm looking forward to working with you again in the future!"